Reservation Policy

What's Included

Your safari experience comes with a range of amenities to ensure comfort and safety:

  • Comprehensive safety instructions and a test drive

  • Fuel coverage

  • Taxes and fees

  • Full insurance

  • Rider equipment (bandana, mask, and wireless transceivers)

  • Refreshments, including snacks, fruits, and bottled water

Requirements for Participation

To ensure a smooth and enjoyable experience, please come prepared with:

  • A valid Class B car license and identity card

  • Comfortable, closed shoes

  • Hat and sunscreen for protection

  • Swimwear, sunglasses, and a towel for aquatic activities

  • A camera (recommended) to capture memorable moments

  • A jacket for non-summer months

Important Notes

 

  • Drivers must be between 23 and 67 years old

  • Children over 7 years old may share a vehicle with an adult driver

  • A Class B license and identity card are mandatory for participation

  • Not suitable for pregnant women

  • Not advised for individuals with severe mobility issues (consultation is available)

Safety First

Your safety is our priority, and we ensure:

  • Detailed safety instructions at the start

  • A short driving test to assess driver suitability

  • A mobile fully equipped pharmacy available throughout the journey

  • Staff experienced and certified in first aid

  • Safe, new vehicles with regular inspections

Meeting Point Facilities

For your convenience, our meeting point includes:

  • Lockers for safe storage of personal belongings

  • Restrooms (WC)

  • Free internet access

  • Charging stations for electronic devices and power banks

  • Comfortable waiting areas

Cancellation Policy

We understand that plans can change, so we offer a flexible cancellation policy:

  • 100% refund if canceled at least 24 hours before the safari start time (local time)

  • Free reservation changes up to 24 hours before the tour start time (subject to availability)